After Microsoft released more than 10 commercial AI Agents at the "Microsoft Ignite 2024" conference last week, the technology giant Google also Announced full efforts to promote commercial AI Agent and released a series of incentive activities and products.

Google Cloud will provide a one-stop commercial ecosystem from AI Agent development and deployment to application.

In addition, Google also specially released one of the few commercial AI Agent markets in the world, which is somewhat similar to Apple's Store, but is aimed at enterprise users. Developers can also earn commissions through user purchases.

In order to help partners and developers After some researchers achieved success in commercial AI Agent, Google Cloud released a series of incentive programs. Including specifically providing joint sales opportunities for AI Agent solutions, expanding market coverage and increasing sales opportunities.

Google Cloud increases the visibility of partner AI Agents through various market resources, such as advertisements and events, and showcases partners’ star-level products through blogs and dedicated events to increase the exposure of AI Agents. , helping partners stand out in the highly competitive AI Agent ecosystem.

The AI ​​Agent market (Space) is a very important product in Google’s promotion plan. It has only been online for a few days and there are only 19 products available, which are still being updated. But it is a milestone for the commercial development of AI Agent.

Users can quickly find the AI ​​Agent they want in the AI ​​Agent market, which greatly simplifies the customer selection and deployment process. At the same time, free trial opportunities are also provided, and new customers can receive $300 in free credit to experience selected products.

"AIGC Open Community" has experienced the AI ​​Agent market. Currently, these AI Agents are not the simple ones on the market that can write articles, search news and data with one click. The application scenarios are very in-depth.

For example, Bud in the market, this AI Agent’s main function focuses on providing personalized financial services and assessing customers’ credit risks through real-time financial data, which not only speeds up the processing of loan applications, but also reduces the cost of loan applications. It reduces the risk of customer default and expands the scope of the credit market.

Bud provides connectivity services, especially in the UK market. Through the open banking aggregation service, Bud is able to retrieve account information, balances, transactions, etc., and provide up to 12 months of historical data, and can refresh times. Account verification services ensure that customer accountsThe accuracy of the information reduces a lot of manual checking processes.

In terms of payment, Bud provides a fast and economical payment solution, reducing users' fraud risks and friction in the payment process. Users can make a single payment, set up regular payment instructions or Arrange payments at a much lower cost than traditional card payment options.

In addition, Bud can classify transactions and mark different category levels to help users better understand their product holdings, income and expenses. The Merchant Identification Service extracts key information from transaction descriptions, including merchants and other entities, which helps users gain a clearer understanding of spending, manage loyalty programs, or resolve transaction disputes.

Market address: https://console.cloud.google.com/marketplace/browse?filter=category:ai-agent&inv=1&invt=AbiVtA

Large companies are using AI Agent

AI Agent's technical features such as ease of use, automation, flexible expansion, and easy maintenance are excellent in reducing costs and increasing efficiency. Google deliberately showed some actual cases where AI Agent is being used by some of the world's most well-known large companies.

Accenture, the world's largest listed consulting company: Accenture is helping a retailer develop a virtual assistant through AI Agent to provide self-service to improve customer support and enhance the overall customer experience.

Bain, a world-famous management consulting firm: Bain helps the wealth management department of Swedish Nordic Bank (SEB) enhance dialogue with end customers through AI Agent, which can provide suggested responses and generate calls Summary, thus helping to improve efficiency by 15%.

Boston Consulting Group: Provides a sales optimization AI Agent to help insurance consultants improve work efficiency and influence.

Cognizant, a world-renowned consulting firm: helps legal teams draft contracts, assign risk scores, and provide recommendations to optimize operational impact.

Deloitte, one of the world's four largest accounting firms: provides an AI Agent called "Care Finder" to help users in need of care quickly find network providers, significantly reducing the average call time.

PwC, one of the world's four largest accounting firms: PwC uses AI Agent to help oncology clinics streamline administrative work and enable doctors to interact with patients more effectively.

TCS: Helps build role-based AI Agents, using enterprise knowledge as the background to accelerate software development.

Wipro: Developing and aligning contracts through AI Agent for national-level healthcare, simplifying complex and time-consuming tasks while improving accuracy.

Famous data analysis platformQuantum Metric: Uses its Felix AI Agent to help customer service staff quickly summarize and identify important points in consumer interactions and provide reporting metrics to help companies improve query resolution capabilities.

Enterprise-level customer platform Sprinklr: Multiple AI Agents have been developed to help enterprises improve decision-making, resolve service inquiries, and handle complex tasks end-to-end.

Teradata, a well-known data analysis platform: helps customers analyze, classify and summarize customer inquiries or complaints by using multi-modal AI Agents that process text and voice data, identifying key trends and actionable insights to improve Customer loyalty.

Google has shared many actual AI Agent application cases, and those users have given very high evaluations.

Scott Alfieri, global head of Accenture’s Google Business Group, said that leaders who prioritize investing in AI Agents will be at the forefront of the industry and drive business growth through generative AI. For example, Accenture's marketing team is using autonomous AI Agents to streamline the creation and execution of marketing campaigns, reducing manual processes by 25% - 35%, saving 6% in costs, and accelerating time to market by 25% - 55%.

Currently, giants such as Microsoft, Google, Baidu, SAP, and Salesforce are actively promoting it. Coupled with OpenAI's upcoming new AI Agent product "Operator", 2025 will be the year of commercialization of AI Agent.